Policies

  • We offer free shipping in Australia.
  • We offer a 30 day return policy where items are faulty. In this case we return the complete amount paid by the customer including the return shipping.
  • By buying from us, you agree to and consent to these policies.
  • We are committed to protect your privacy. By buying from us you accept receiving communications by email about offers. These emails can be suspended at any time.
  • When free postage is offered, we reserve the right to choose the postage service. It may not have a tracking number.
  • We reserve the right to make changes to this policies without notice.

Shipping

  • We offer free shipping in Australia.
  • Please contact us if you have any questions.

Returns and Warranty

  • We offer a 30 day return policy where items are faulty. In this case we return the complete amount paid by the customer including the return shipping.
  • It is OK to change your mind however this may incur in a restocking fee which will be given by us after receiving the item. You pay for the shipping of the returned item. Shipping costs are not refundable. Even if your item was listed as “Free Shipping” the original cost of sending this item to you will be deducted as part of the restocking fee.
  • In order to organise a return under these terms and conditions, you must notify us within 7 days of taking delivery of your product and request a return under this policy. You must comply with our directions in order to facilitate your return.
  • To qualify for a refund under our policies, the item must be in their original undamaged packaging, along with all included accessories. The product must not be damaged in any way during the time it is in your possession. The customer should provide a tracking number for the item returned.
  • If the item is not faulty, the customer will be charged a restocking fee. After receiving the returned product, we will issue a refund as soon as possible and you will be provided with e-mail acknowledgement. The faulty item will become the property of us.